Gold Bars Used

Bonnie_DeIcer

I lost my Gold Bars and would like to get them back please. I was playing a game and clicked to do the free spin after the game and I didn't win any extra turns. Then I'm not sure what happened, or how it happened but it brought up the spinner thing again using my Gold Bars. I X'd out of the window and ended the game and my bars we used. I didn't click to use them. I only have 10 or 12 or so. Would you please give them back?

Thanks!!

Charlene

Cezdiamond

Hi Bonnie- Welcome to the King Care community. I am really sorry that you have experienced a problem with your Gold Bars. We understand how precious these are, and you should never lose them. 

I would like to take a look at your account. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a sweet week!

Fiona_Pritchard

Hi Bonnie- Welcome to the King Care community. I am really sorry that you have experienced a problem with your Gold Bars. We understand how precious these are, and you should never lose them. 

I would like to take a look at your account. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a sweet week!

Same thing happened to me - lost 10 gold bars using safari browser and level 2793. Candycrush is different on safari compared to chrome browser. Lots of things don't work on safari...