Candy crush on my mobile phone has logged into my daughters Facebook therefore I am unable to play.

Kim_O'Neill

How do I change the automatic log in on my mobile phone, CC is logging into my daughters FB account not mine!!!!

Cezdiamond

Hi Kim- Welcome to the King Care community. Let's get you back on track. 

Please could you try these steps to get back into your account?

-Delete the Facebook app and the game app on your device again

-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

-Turn off the device and wait about 30 seconds to clear the cache

-Turn on the device again and download the game again from App Store (but not the Facebook app)

-Open Safari and log in to the correct Facebook account through the browser

-Open the game and reconnect it to Facebook

Let me know how you get on, thanks! :-)

Have a sweet week! 

Kim_O'Neill

Hi Kim- Welcome to the King Care community. Let's get you back on track. 

Please could you try these steps to get back into your account?

-Delete the Facebook app and the game app on your device again

-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

-Turn off the device and wait about 30 seconds to clear the cache

-Turn on the device again and download the game again from App Store (but not the Facebook app)

-Open Safari and log in to the correct Facebook account through the browser

-Open the game and reconnect it to Facebook

Let me know how you get on, thanks! :-)

Have a sweet week! 

Yay!!! Thank you so much xxx. It worked.