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I have lost my level when I update latest version, how to get it fixed ?
Bailey_Chan
Posts: 1
Level 1
in Support
I have lost my level when I update the latest version, after update I can't connect to facebook directly need to have a password but need to request then will send to my email, the problem is my old email no longer in use, so I changed the email add in order to get the password, then I was able to reconnect to facebook but unfortunately I have to restart from fresh. This only happens to my iPad, my iPhone still maintain my record. Please assist to fix this problem soonest.
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Answers
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Hi Bailey,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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