Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy crush saga won't open

Belle-2

Candy crush saga won't open, on iPad air, it just crashes,

this is second day now, I can't connect via Facebook either

my user ID is 5946039996

I have not done any updates or purchased anything

the last time this happened I was told to uninstall this, and I lost everything and had to start from the very beginning again! This is why I know my user ID

please don't tell me to do this as I don't want to start all over again

Accepted answers

All comments

Belle-2

Huh???? What a load of BULL..... I have been playing candy crush on this iPad for months, and it has crashed maybe three times in that time, one time I reinstalled candy crush, and lost everything, and was reset to the very start level.... So NO I won't be doing that again, and the last few times, I just didn't play for a few days ... very frustrating, I couldn't play it, because once you get hooked this game is so addictive, but it just came back by itself, I am gradually weaning myself off of this game so I can wait till it fixes or I just won't play it anymore ... I am not bothered - but I can tell you right now I won't be buying a new iPad, just so I can play candy crush, my iPad is in perfect working order thanks

Wunderbaum

Hi Belle!

Please check these two threads to see if your iPad is compatible with the game:

https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash

https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

It can also be that you have other apps running that interferes with the game. Try a simple reboot, then close all apps that automatically starts up after reboot, to see if it solves the issue.

Cheers

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Wunderbaum

Hi Belle!

Please check these two threads to see if your iPad is compatible with the game:

https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash

https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

It can also be that you have other apps running that interferes with the game. Try a simple reboot, then close all apps that automatically starts up after reboot, to see if it solves the issue.

Cheers

Belle-2

Level 6532
How do I kill the goblin?
Is there something I’m missing with level 13218, I can’t pass it, not even close.
I’m ready to give up and delete the game all together. It really seems like the people behind the game just want my money. Making levels impossible and trying to tempt me to purchase moves and boosters. No.
iPhone to android
How can I retrieve my progress when switching from iPhone to android when I used apple to sign into candy crush??
Adding friends
i want to add more friends on my list so I can send them lives. How do I do that?
I need to get more friends to help me with loading passes for Candy Crush Please!!!!
Please add me to your friends list. . . I play daily and will help you in return.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…