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Last time is did an update, it put me in as my daughter and her info instead of mine.

lahudson
lahudson Posts: 2

Level 1

I have been playing candy crush for awhile on my Ipad. Now it has me as my daughter and her info instead of me. I should be on level 377. How to I get it back to me and not her?

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi lahudson!

    Candy Crush normally locks to one game account and it can be tricky to release that connection.

    I have seen other threads with the same issue and found that the below steps can get the mobile device back to your game account.

    1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)

    2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache

    4) Turn on the device and download the game again from iTunes  (please wait with installing the Facebook app)

    5) Open Candy Crush Saga and you can now connect it to correct Facebook account.

    6) Once you're connected you can proceed by reinstalling the Facebook app.

    Cheers :-)

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