Every time I go to play a level the screen goes plank"..............................................

Ken_Grysko

When I try to play a level and click on the level the game shuts down"......................................................................................................................

Cezdiamond

Hi Ken-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iOS device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-)