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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Data game not syncronized on new device
Rossi_Franco
Posts: 1
Level 1
in Support
Hello, i bought a new iPad and restored a backup from itunes.
when i tried to open the game, i logged in using facebook. The login worked fine but the data didn't update and now i lost all my 1670 levels.
Any help would be greatly appriciated .
Franco
0
Answers
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Hi Franco,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
0
