Ticket #1327240824

Question

I am having trouble with gifts, getting lives and requests. None of my friends are showing up.  I am on level 1532!! I deleted the game and reinstalled it and LOST 850+ lives.  Please, Please, Please restore them!! I would be happy with half !! This all started after the last update. I want my lives back!!!

Tara_West_Resch · Answer

Hi Tara- Welcome to the King Care community. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-)

Please be sure to update to the latest version once it is available.

Thanks so much!

I lost dozens of rewards too! Will I get any of those or my lives back?!

Cezdiamond · Answer

Hi Tara- Welcome to the King Care community. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-)

Please be sure to update to the latest version once it is available.

Thanks so much!