Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Where are my Facebook friends?

All my friends have disappeared in Candy Crush Saga on my ipad. I am the only one playing. They were all there yesterday

Accepted answers

All comments

Marjorie_Keeping

I see these comments regarding lost friends were asked a year ago. What is the turn around time to have this fixed. I can't send or receive lives to or from my friends like I used to. I was hooked on this game...not so much anymore. Surely you could of found a work around in all this time!!

Kristi_Cal

I was on a higher level but couldn't find a friend - when I hopped down to a lower level which she had already passed ... her name showed up. All my software is up to date, I've reconnected etc. (sounds like a glitch in the game)

Gisela_Saraiva

Me too...

Gisela_Saraiva

Same problem...

Gisela_Saraiva

My friends disappear too.

Stella-6

Can't see my fb friends

Wanda-6

I have same problems. Today it wont even let me in to play at all. Boots me out when it starts to load after I click play.

Mchl_Ng

Same here ...still not solved yet...all boosters & lives gone due to uninstall & reinstall the app.

Sarbear1877

Is there any update? Are we going to get back the lives and boosters? Any time frame?

MiguelFersight

I lost about 980 lives and 300+ boosters. Will they be returned?

silviaclementte

obviously this problem doens't sold yet....

Susan_Vose

Me too! Called Amazon and no help. They walked me thru a couple of quick fixes but no luck. Hate playing by myself!!!!

Betty_Kelly

I guess they are still working on this problem. My friends are still missing also as well as my picture.

Jackie_Chipman

I have the latest version and my friends list is gone. When will this be resolved? The next update? When will that be?

Broom_Hilda

Mine too

Lori-11

I am also having the same problem on my Android phone and IPad. I am confused because it shows this problem is solved when it clearly has not been solved. When should we expect the next update?

Jill-7

Same here - can only hope we get everything back!

Katie-11

I've updated as well on my Android phone and still having this issue. So it's not solved

Kimmyd14

Same here

Arzu_Kaya

Are you going to restore all lost lives saved and all boosters lost aswell? I lost 300+ special candies while re-installing the game.

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Accepted answers

All comments

Jane_Sprando

If I could FIND and READ your answer, it would be helpful! How do I access your answer?

Natalie_Blake

Similar issue here, except only half of my Facebook friends are showing up on iPhone, and they're mostly ones who don't play! I've tried logging out and back in with Facebook on the app, but it doesn't help.

Cezdiamond

Hi Sean- Please wait for the next update, this should resolve the problem :-)

Kerry-2

Are you going to restore all lost lives saved and all boosters lost aswell?

bethga

I lost all my items and extra lives too!!! so upset!!!!

Mickeygr420

I updated candy crush yesterday and my friends are still gone. Now I'm stuck waiting 3 days to get to the next level because I have no one to help give me tickets

Arzu_Kaya

Are you going to restore all lost lives saved and all boosters lost aswell? I lost 300+ special candies while re-installing the game.

Kimmyd14

Same here

Katie-11

I've updated as well on my Android phone and still having this issue. So it's not solved

Jill-7

Same here - can only hope we get everything back!

Lori-11

I am also having the same problem on my Android phone and IPad. I am confused because it shows this problem is solved when it clearly has not been solved. When should we expect the next update?

Broom_Hilda

Mine too

Jackie_Chipman

I have the latest version and my friends list is gone. When will this be resolved? The next update? When will that be?

Betty_Kelly

I guess they are still working on this problem. My friends are still missing also as well as my picture.

Susan_Vose

Me too! Called Amazon and no help. They walked me thru a couple of quick fixes but no luck. Hate playing by myself!!!!

silviaclementte

obviously this problem doens't sold yet....

MiguelFersight

I lost about 980 lives and 300+ boosters. Will they be returned?

Sarbear1877

Is there any update? Are we going to get back the lives and boosters? Any time frame?

Mchl_Ng

Same here ...still not solved yet...all boosters & lives gone due to uninstall & reinstall the app.

Wanda-6

I have same problems. Today it wont even let me in to play at all. Boots me out when it starts to load after I click play.

Pay to play?
Is Candy Crush Saga just pay to play at upper levels? Can’t find any way to move up because it is impossible to win gold bars and you can’t win a level without using gold bars. Such a shame.
Necesito ayuda para recuperar mi cuenta :(
Tenia mi Facebook vinculado con Candy Crush y tuve problemas con mi Facebook,ahora no me deja iniciar sesión con mi cuenta de Facebook y perdí mi progreso de nivel 5700 aprox. Contacté con Kong pero no pude solucionarlo ya que ni siquiera puedo entrar a mi cuenta de Facebook.
Level 365 unpassable
As the title says. I've been here for over a week. Missed out on the winter cup because of it. Used up all my boosters and everything trying to pass it. It's nowhere near enough moves and then every move it has to reshuffle the board, then it gives me one junk move at the top that doesn't help with progress. I know a lot…
How to obtain 10 gold bars
how many days do I have to stop playing to get 10 free gold bars to be able to complete a level?
How can I connect my facebook account with king account. I have made progress in king account.
I have made progress in king account which is gmail account. And on that gmail account I have now created facebook account. What is the procedure to add facebook account with that king account?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…