I won the Create Striped Candies contest and it is stuck on calculating the results

Melinda19151

Rather than reward my prize, it's spooling One Moment, Calculating the Results.

AJ-3

I have the same problem. I won the contest and it's stuck calculating the results. I tried this many times and restarted... same problem.

AS

I'm dealing with the same problem. I won the contest. It just keeps saying "calculating results" and doesn't do anything else. I've restarted my device and the app multiple times. 

MarkHawk

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Laryssa_Seabra

I have the same problem. Stuck on this page since yesterday.

Danielle-13

Mark - I have the same issue as well.  I too spent a lot of time on this contest to get first place and would be very disappointed if this isn't resolved.  It looks like a lot of people are having the same issue.

Michael_Palmieri

same problem since contest ended

Susan-21

Hi, I have the same issue too. I sent a message about this, because I didn't see that someone already had. 

kruemel8319

I have the problem, too

benwo

I have the same issue. A help request simply directed me here. 

Melissa-13

Me too.... very disappointing! Can King Care help?