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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Rather than reward my prize, it's spooling One Moment, Calculating the Results.
That happened to me also -- I got 2nd place in the striped candy contest with the Whale and I never got my prizes!
Hi guys,I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.Kind regards,- Mark, Team King Care
Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I am having the same problem.
I have the same issue as everyone else. Nothing but a spinning circle and "calculating results". Now the link to the contest results in the game is gone. What happens now? All that effort for a software bug? I sure hope not.
I was in third place the last time I checked...before it wouldn't show me the results anymore. Just stuck in a loop of loading results. Now I have no idea.
I have the same problem. I emailed them but got an email sending me here but there is no fix so not sure what I should do now.
Same problem here. What's going on?
I have the same issue. How do I resolve it?
Same issue here! I won and just spinning. Now it's gone
I have been having the same issue, now the contest doesn't show at all.
I am having the same problem. Only difference is that now it has disappeared in the game...
I believe I am having the same issue. Can you look into my account? I used quite a few special candies and would be really upset if those were all a waste.
I too am having the same problem. Both yesterday and today. Googled the issue and came across this page. Please can someone review
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I have the same problem. I won the contest and it's stuck calculating the results. I tried this many times and restarted... same problem.
I'm dealing with the same problem. I won the contest. It just keeps saying "calculating results" and doesn't do anything else. I've restarted my device and the app multiple times.
I have the same problem. Stuck on this page since yesterday.
Mark - I have the same issue as well. I too spent a lot of time on this contest to get first place and would be very disappointed if this isn't resolved. It looks like a lot of people are having the same issue.
same problem since contest ended
Hi, I have the same issue too. I sent a message about this, because I didn't see that someone already had.
I have the problem, too
I have the same issue. A help request simply directed me here.
Me too.... very disappointing! Can King Care help?
I'm having the same issue. I came here to make a post and see others are having the same issue.
I have been experiencing the same issue as well. I would love to see a resolution.
I have the same problem; I won the contest but didn´t get any price. Please, solve this issue.
i have the same problem! Is there an answer to this issue?
Same thing here. Two days now of calculating.
I'm having the same issue. Candy crush sent me an email to view FAQ.... doesn't resolve the issue....
Same same thing
I have the same issue, only I came 3rd.
I hope King is going to resolve the issue for all players who are still waiting, myself included! I came 2nd but still cannot receive the reward - still calculating the results is as far as it gets. #annoyed
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Man kann die Animation von der Pralinenschachtel nicht schließen und muss immer das Spiel neu starten.
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…