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My question was marked as duplicate but clearly it's not

Laryssa_Seabra
Laryssa_Seabra Posts: 2

Level 1

Hey, I asked a question yesterday and it was marked as a duplicate of this one and I can't receive any more comments and answers in my question.

However my problem has nothing to do with the other one. My app does not crash and closes. I can just close the window that is stuck in "calculating prizes" and play the game normally. Can someone please fix the problem? 

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Laryssa,

    Thank you for asking your question again here on King Care.

    This feature you were playing can cause Candy Crush Saga to freeze. This is what was referred to by the player that posted the thread titled ´App Crashing.´

    As said, our Game Studio is working on a solution.

    Kindest regards,

    Tony - King Care Team

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Laryssa,

    Thank you for asking your question again here on King Care.

    This feature you were playing can cause Candy Crush Saga to freeze. This is what was referred to by the player that posted the thread titled ´App Crashing.´

    As said, our Game Studio is working on a solution.

    Kindest regards,

    Tony - King Care Team

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