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Dexter Striped Candy challenge

Valerie_Fimple
Valerie_Fimple Posts: 3

Level 1
in Support

I won second place in the striped candy challenge and for 3 days it stated it was calculating the results, when I checked this morning the results were gone and I never received the prize.

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Valerie- Welcome to the King Care community. I am really sorry that you did not receive your rewards. Thanks for highlighting this to us, we are currently investigating this. We hope to have everything running smoothly again soon :-) 

    Have a sweet weekend! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Valerie- Welcome to the King Care community. I am really sorry that you did not receive your rewards. Thanks for highlighting this to us, we are currently investigating this. We hope to have everything running smoothly again soon :-) 

    Have a sweet weekend! 

  • ChocoholicKim
    ChocoholicKim Posts: 1

    Level 1

    I emailed this same question about a week ago and have not yet heard back about it.  Thank you. 

  • Valerie_Fimple
    Valerie_Fimple Posts: 3

    Level 1
    edited November 2016

    Let me know when you find the glitch. Thanks

  • Bonzobonnie
    Bonzobonnie Posts: 4

    Level 1

    I just had the same ptoblem.  Began playing candy crush aftet candy crush soda had glitch on level 1262 and couldn't be solved.  Now you don't give me prize in this game.   Would like response. Please 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    I emailed this same question about a week ago and have not yet heard back about it.  Thank you. 

    I have sent you a private message :-)
  • Cezdiamond
    Cezdiamond Posts: 6,497

    I just had the same ptoblem.  Began playing candy crush aftet candy crush soda had glitch on level 1262 and couldn't be solved.  Now you don't give me prize in this game.   Would like response. Please 

    I have sent you a private message :-)
  • Marta_Larkin
    Marta_Larkin Posts: 2

    Level 1

    Hi Valerie- Welcome to the King Care community. I am really sorry that you did not receive your rewards. Thanks for highlighting this to us, we are currently investigating this. We hope to have everything running smoothly again soon :-) 

    Have a sweet weekend! 

    Hi during the recent Dexter stripe challenge, i finished 1st on the leaderboard & i didn't get anything for it. Bearing in mind any normal challenge you recieve at least a lollypop for participating, i recieved nothing for 1st place.

Hey! Would you like to give us your opinion?

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