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I won 1st place Striped candy contest, but didn't receive my award!
I worked so hard for it, and won 1st prize as it showed on my app. But when I tried to claim my prize, it showed that the system was calculating the result, forever! I waited at least 3 days, and this morning when I was checking again, the contest was off line!!! What a disappointment! I felt cheated and upset! I want my prize back!
Hi FOG- Welcome to the King Care community. I am really sorry that you did not receive your rewards. Thanks for highlighting this to us. I would like to check your account.
I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.
Have a sweet week!
Thanks!
Sorry I didn't see any message in my envelope.
HI FOG- Please check next to your profile icon in the top right hand corner of the King Care page. :-)
Let me know if you still need a hand.
Thanks!
Ok, I saw the two messages. So I'm just going to wait for your further message about my winning, right?
I have sent you another message :-)Ok, I saw the two messages. So I'm just going to wait for your further message about my winning, right?
I also have this issue. I worked for second place and have no reward just had a spinning loading symbol