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i bought an in app play but never received the product. i bought the 6.99 add in on november 22, 2016
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Same here I purchased a 15.99 but I did get it but when I update my card info I still didn’t get my purchase I even signed out, closed out completely and I restart my iPad and no luck please help
Hi Carrie,
I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
