Purchasing coins does not work. Recently just stopped. Hit the button for purchase, a

Mark_Thorkelsen

Button, a sound tells you the button did get pushed. Then nothing. Message tells you purchase failed.

Cezdiamond

Hi Mark- Thanks for posting on King Care. I am sorry that you have been experiencing a problem making purchases. Are you playing on desktop Facebook? 

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on, and if you're still experiencing a problem please could you let me know the following?

- When did the problem start?

- Does the problem persist on other browsers?

Thanks! 

Have a sweet weekend :-)