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Changing users on iPad on Candy Crush Sega

Anna_Daigle_
Anna_Daigle_ Posts: 1

Level 1

My husband some how got logged into Candy Crush on my iPad now it shows him and his level... My game is gone.  Don't know how to get it back and his off

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Anna- Welcome to the community. Let's get you back on track! :-) 

    Please could you try these steps?

    -Delete the Facebook app and the game app on your device again

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Turn on the device again and download the game again from App Store (but not the Facebook app)

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on, thanks! :-)

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