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Candy crush took my money and didn't deliver product.
Terry_Dunne
Posts: 1
Level 1
in Support
I attempted to purchase the gold and surprise booster package for $6.99. I put in my iTunes password and the sight crashed. I attempted to purchase it again and received the message no money was taken from account but it would not let me purchase it. I then received a receipt from ITunes showing they did remove the amount from my credit card. I still have not received the package on my game. How do I get either the boosters or my money back?
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Answers
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Hi Terry- Welcome to King Care. I am very sorry that you did not receive your purchase. Let's make things right again. I would like to check your account and the transaction details so I have sent you a private message.
Please click on the envelope icon on the top right hand corner on the screen.
Have a sweet week! :-)
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