Have to start from level 1 again.

Question

I updated my phone and when I synced my fb and candy crush I had to start from level 1 again. I've had this game for years now all my work is wasted. I'd really appreciate if someone could help me get back to where i was. Thanks

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Martha_Tovar · Answer

On candy crush? I clicked the envelope but have no messages.

Cezdiamond · Answer

Hi Martha- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!