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Why am i getting kicked out of candy crush, soda and jelly for the last 2 weeks??

Sharron_Yo_Vino
Sharron_Yo_Vino Posts: 3

Level 1
in Support

If by chance it does let me start playing, it kicks me out in the middle of games.  I have lost so many lives in the last few weeks. How do i fix this, its very frustrating. HELP!!

Flag · Helpful Sweet Love Haha

Answers

  • Randle
    Randle Posts: 1,977

    Hey Sharron,

    What or where are you playing the games on? 

    If that´s on PC, then I recommend you to clear cache and do a restart. Then try again with https://www.google.com/chrome/ and leave other tabs and programs closed. You can play through Facebook, on king.com and on Windows 10 in case you have that installed on your PC.

    For mobile or tablet, check for updates for your device and apps. Restart your device too. 

    Be aware that old devices could experience issues.

    Flag · Helpful Sweet Love Haha

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