Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Candy Crush Saga and Candy crush Jelly are not Loading on my IOS7 for about a week now. Why?
Ronnie_Comisi
Posts: 1
Level 1
in Support
I press on my icon for candy crush saga. It claims its loading, goes through the whole thing and then goes back to my icon screen. Love this game and need to know why all of a sudden it's doing this. Please help!!
0
Answers
-
Hi Ronnie!
Which version of the iPad do you have?
If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
King also posted this thread about compatible devices:
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Some of the older phones and tablets can't run the game so this might be your issue.
It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.
Cheers
0
