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I am on an iPad mini 4 have checked all your suggestions to solve it crashing except deleteting & reinstalling which I want to do will I lose my level if I do this ?
Hi Anna!
Do you have the game connected to Facebook? If yes then all your completed levels, highscores and gold bars are stored online. However your boosters and messages will get lost when re-installing so please take that into consideration!
All you'll have to do is to re-install the game then connect it to Facebook again in order to retrieve your game data.
Cheers
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Unable to purchase
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