what can we do once we tried all the simple solution and it still crashes

dbedard@baurore.

would it not be more customer friendly to have a link with a fix instead of questions

KingsPinn

If the game is crashing then unless the moderators have posted and it's a bug, then 99% of the time its a players device. If the steps that King posted didn't work then check that your device is actually supported as well: 

https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices