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I paid 3×15.99 and all my boosters are gone.
Kilani_Sato
Posts: 1
Level 1
in Support
Yeah I had to uninstall and reinstall my candy crush on my phone. And lost ALLL my candy boosters. A lot of them I didnt even use. I only used the gold bars. This is unacceptable because i purchased the special for 15.99 x 3s in days of playing. You guys need to either reinburse me for some of it seeing i purchased the extra for the candies instead of buying only the gold bars, or replace my candies. This is probably why i stopped playing candy crush in over a year. Because everytime i redownload it, all my things are gone. Thats ridiculous seeing you make people pay for your product, and then cant even keep track of it.
Not to mention how dumb it is to get a hold of you guys to try and solve our problems. This is very inconvient.
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Answers
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Hi Kilani- Welcome to the King Care community. I am really sorry that you have lost your Boosters. I can understand your disappointment.
I'd like to make things right again, so I will need to check your account. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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