Not getting prizes from treasure chests

Laura_VanWyk

When playing on my PC, I get to the levels with the treasure chests, but I don't get the prizes.  The treasure chest just disappears without giving the reward.  This has been going on for several weeks and I'm getting very frustrated.  How can I get my rewards?

Cezdiamond

Hi Laura- Thanks for posting on King Care. I am really sorry that you  have not received your rewards. I can understand your disappointment. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!