Why is my candy crush not opening up on my iPad I click on it and it says loading and the click off

Alison_Edgington

Why is my candy crush not opening up on my iPad I click on it and it's loading but after about a few seconds is clicks off and I do it for a few time then I reset my iPad and it still do the same thing 

Cezdiamond

Hi Alison-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information

https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)