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Candy Crush is not loading and even if it does load, as soon as I hit play it shuts off.
Barb_Partsch
Posts: 1
Level 1
in Support
Candy Crush will not load. Even if it does, as soon as I hit the Play button it shuts of and goes back to my screen. No matter how many times I try will not let me play. I'm on Level in the 900's. This has been happening for several weeks. Very frustrated and disgusted with app.
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Answers
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Have you already gone through the recommended troubleshooting steps: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
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