Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I Give Up!

I have tryed and tryed to play Candy Crush even on Face Book. Nothing happens. It went back to level one, and won't let me play anyway I try! So I give up! Maybe someday you will fix this and I can come back and play Candy Crush. I will tell you one thing. I will never try a King game. I really liked Candy Crush and now I can't play it, so I am not going to get into another game to be kicked off and not be able to play. It is really to bad! Claudia

Accepted answers

MarkHawk

Hi Claudia,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

All comments

MarkHawk

I have the same problem, even after update supposed to resolve problem on iPad and bring told by King.care that my levels have been restored. Have asked many times for further support but none received. Game over!

Hi Kathryn, I have also sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

The same has happened to me I have played right from beginning I have tryed to sort it out and texted team to no avail I will not be playing any more it took me years to get to where I was not happy at all

Hi Sue, I have also sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

Hi Sue Webb and Kathryn Duggan,

I have each sent you a private message, so that I can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Kathryn_Duggan

I have the same problem, even after update supposed to resolve problem on iPad and bring told by King.care that my levels have been restored. Have asked many times for further support but none received. Game over!

Sue_Webb

The same has happened to me I have played right from beginning I have tryed to sort it out and texted team to no avail I will not be playing any more it took me years to get to where I was not happy at all

MarkHawk

Hi Claudia,

Kind regards,

- Mark, Team King Care

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Accepted answers

MarkHawk

Hi Claudia,

Kind regards,

- Mark, Team King Care

All comments

MarkHawk

Hi Claudia,

Kind regards,

- Mark, Team King Care

Sue_Webb

Kathryn_Duggan

MarkHawk

Hi Sue Webb and Kathryn Duggan,

Kind regards,

- Mark, Team King Care

MarkHawk

The same has happened to me I have played right from beginning I have tryed to sort it out and texted team to no avail I will not be playing any more it took me years to get to where I was not happy at all

MarkHawk

I have the same problem, even after update supposed to resolve problem on iPad and bring told by King.care that my levels have been restored. Have asked many times for further support but none received. Game over!

App store
My app store won't open
I want ads and gifts in my game
Can you please send some ads and gifts in my game
Retrieve my current level
I have lost my current level it has gone back to level 1 Please help me retrieve my current level
Games
Where are the games listed?
Mere game me extra moves nhi aate
Aysa ku

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…