I am currently stuck on level 1874. I am playing via facebook the +5 candies don't appear.

Anitakollenburg

I have an issue with this I am stuck on level 1874. I am playing via facebook ,the +5 candies don't appear when I get a three plus cascade, which makes it impossible to pass 1874. Is there a bug and why does it only affect some? 

StuckInATree

The only timed candies you seem to get now are at the very start, no more seem to drop through. https://www.youtube.com/watch?v=7xXKFLpm24w