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I am not able to sync the version of cc on my iphone to the version I play on FB. Please help.
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Hi hdombros- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem connecting your game to Facebook. Please could you try our troubleshooting steps here?
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Let me know how you get on, thanks! :-)
