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How is it fair that i purchased packages and have played for years and King will not compensate for
Jody_Norman
Posts: 2
Level 1
in Support
Just saw a response that King will not compensate when you lose boosters. I have purchased packages for Candy Crush over the years, have no receipts as I just purchased them through google play and Amazon. I spent years building up what i had. They were gone on one device that I use most of the time. I did not log out of Facebook or uninstall then reinstall the game, so i don't know how hundreds of boosters just disappeared. Very frustrating. I will not spend another penny with King unless my issue is resolved!
Answers
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Hi Jody- Thanks for posting on King Care. I am really sorry that you have lost your Boosters and I can understand your disappointment. I would like to take a look at your account.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
