Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Lost level 800+ and boosters after December update

MGM19
MGM19 Posts: 2

Level 1

After mid December update my iPad mini crashed as it loaded for 2 weeks. I had never logged into Facebook before and after looking on this site it provided steps to delete and reload to fix. It didn't fix it but I lost everything, level 800+ over 60 gold bars and two years of booster I accumulated. Then I you blog said iPad mini nolonger had the memory to support candy crush at all. Than in Jan I find an update that fixed my problem, I would have gladly waited for the update if I had Been told. This almost resemble a scheme to knowingly raise revenue via repurchases at the harm of your customers. If I can't get my level back on my iPad mini restored I'll spend my money on alcohol not Candy Crush. 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi MGM19- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey again! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

  • MGM19
    MGM19 Posts: 2

    Level 1

    Cezdiamond,

    Thank you for your response! I provided the information you requested via email as a rely. 

Hey! Would you like to give us your opinion?