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Locked out of playing Candy Crush and Farm Heroes
Paulann_Volk
Posts: 2
Level 1
in Support
Blocked out of playing Candy Crush and Farm Heroes
Describe your question in more detail here (at least 80 characters please)
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Answers
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Blocked out of playing candy crush and farm heroes
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Hi Paulann- Thanks for posting on King Care. I am really sorry that you have been experiencing some problems with your games.
- Is there an error message?
- When did the problem start?
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/candy-crush-jelly-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
Let me know how you get on :-)
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