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Still having problems playing on ipad

SPugh
SPugh Posts: 1

Level 1

candy crush is still crashing on ipad 2, still losing boosters each time it  crashes

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi SPugh,

    I suggest you do a re-installation of the game.

    1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

    2) Un-install the app

    3) Reboot your phone or tablet

    4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

    5) After the game has been installed you should now be able to start it normally.

    6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

    Kind regards,

    - Mark, Team King Care

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