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In app purchase problem

Posts: 1

Level 1

I made an in app purchase on candy crush saga on my iPhone last night 1. my card was charged twice and 2. I received nothing, as per apples instructions to delete and redownload the app and then log into the app on another device I still do not have my purchase. I will send you a screen shot of my bank statement to prove the money was taken twice. Please refund my money. Thanks

Answers

  • Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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