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In app purchase problem
Mandy_O'Brien
Posts: 1
Level 1
in Support
I made an in app purchase on candy crush saga on my iPhone last night 1. my card was charged twice and 2. I received nothing, as per apples instructions to delete and redownload the app and then log into the app on another device I still do not have my purchase. I will send you a screen shot of my bank statement to prove the money was taken twice. Please refund my money. Thanks
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Answers
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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