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I just got a notice yesterday saying Candy Crush for IPAD Mini was fixed. It is still shutting off

Cindy_Ballas
Cindy_Ballas Posts: 1

Level 1
in Support

Just got a notice yesterday that Candy Crush Saga was fixed for IPAD Mini. I launched it and tried playing. Started 5 games, 3 of them I was kicked out. Each time I lost a life within 3 moves. Not fixed at all!!!

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello,

    Thank you for posting.

    Please be advised that although the update included a fix for the recent issues, there is no guarantee that this will work for everyone. There are simply too many different scenarios for us to ensure that the game works for all devices. Of course, we will try our best but there will still be cases where the game will not perform as intended.

    The steps in this thread might help you:

    Loading/Crashing issues: iOS - Questions - King Care

    Kind regards,

    Johnny

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