Just updated candy crush on iPad & now the game doesn't even open,just crashes

Carley_Bell

Just done latest update for candy crush saga on iPad & now the games doesn't even open, just crashes

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**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

for me, the game crashes when trying to open.

Cheryl_Wood

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

crashes when trying to open

Pam-18

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

Crashes when I trying to open.

Peanut-2

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

when trying to open the game.

ItsSoFluffy

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

Crashes when I try to open on my IPad Air 2.

Poppypup

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

Crashes on loading

Carolyn_Hill

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

Don't get beyond orange screen on iPad BUT if I then look at active apps - the last screen I was on before the update is displayed. If I tap on that it just drops back to the home screen.

Monique-6

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

When opening

Lash23

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

Mine won't open after update either

kandhl

**UPDATE**

Hello everyone- Thanks for highlighting this to us. We have noticed that some of our players have been experiencing a problem opening the game since they updated their game to version 1.91. 

We are looking into this with a top priority and we hope to have some news for you shortly. 

If this is something that you are experiencing a problem with please could you let us know if the game crashes when you are trying to open the game or if it crashes during a level.

Please see our blog for further updates: https://care.king.com/en/blog/article/is-your-game-crashing 

Thanks for all of your understanding! 

When opening