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Restore lost level
Kurt_M._Naser
Posts: 1
Level 1
in Support
I performed the Candy Crush Saga APP update earlier today on my iPhone 7P (Version 1.91.0). When I opened Candy Crush. I was back at Level 1! Prior to the update I was up to Level 96 or so. After reading thru the Q & A, I entered my email address which comes back invalid. I don't play thru Facebook but logged on my FB credentials in order to ask my restore question here. Please restore my Level. I have no intention of starting the game over. Let me know if you have any questions. Thank you. Kurt
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Answers
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Hi Kurt,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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