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Lost all progress after connect to facebook

Iu_Heung
Iu_Heung Posts: 5

Level 1
in Support

Hi, I wanted to save my progress so i created a facebook to connect to and end up losing all the level progress. How can i recover? I played till level1405 already, i don't want to start all over again. 

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Lu- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Lu- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

  • Iu_Heung
    Iu_Heung Posts: 5

    Level 1

    Hi Cezdiamond, thanks for the reply, I actually restored my data by doing an iCloud  recovery and now I got everything back! Thanks!

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Cezdiamond, thanks for the reply, I actually restored my data by doing an iCloud  recovery and now I got everything back! Thanks!

    Thanks a lot for letting me know :-)

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