Start again from lev 1

Thomas-2

I did the update Jan 12, 2017 and It still didn´t work. Deleted the game and then downloaded it again. It brought me back to level 1. I have been playing candy crush for YEARS and was on a board over 900. Can this be fixed? I don´t want to start from level 1 again, it sucks.

Former_User

Hi Thomas,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!