Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Lost progress after reinstalling Candy Crush Saga
Ivan_Franic
Posts: 1
Level 1
in Support
Good Morning. After doing an iOS update on one of our Executives iPads, every time I try and open Candy Crush Saga the app just crashes and returns back to the home screen. I deleted the app and reinstalled it however all the progress has now been lost. The executive did not use a Facebook account to login so now she is back on level 1 and was originally on level 2003. This has devastated her so I would like to know if there is any way of restoring her progress.
0
Best Answer
-
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
0
Answers
-
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
0
