Candy Crush Saga

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Restore Levels?

Hi - i had to reinstall the app on my phone and i lost all of my levels. i couldn't get the app open in order to sign into facebook prior to the reinstall. is there any way to restore my levels?

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Cezdiamond

Can you please help me? I lost my progress and busters after the app update crashed on 1/11/2017. I deleted the app and installed the update, I was on level 1502 and now 1311 and no busters. I don't want to lose almost 200 levels. Please help!

I will send you a message too :-)

Daronie

Hi Kiana- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!

Can you please help me? I lost my progress and busters after the app update crashed on 1/11/2017. I deleted the app and installed the update, I was on level 1502 and now 1311 and no busters. I don't want to lose almost 200 levels. Please help!

Daronie

Cezdiamond

Hi Kiana- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Accepted answers

All comments

Cezdiamond

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Daronie

Hi Kiana- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!

Cezdiamond

Can you please help me? I lost my progress and busters after the app update crashed on 1/11/2017. I deleted the app and installed the update, I was on level 1502 and now 1311 and no busters. I don't want to lose almost 200 levels. Please help!

I will send you a message too :-)

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Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…