Sign Up!

Two accounts linked to my game and now my progress is all messed up

Nancy-28
Nancy-28 Posts: 1

Level 1

I use Facebook to log in to my candy crush account on my iPhone 6 plus, iPad air and Mac. My son logged into his Facebook account using the browser on my iPad during Christmas and everything has been fine up until a few days ago (which is odd). It says that HE is on level 1448 and I'm on 1447 whereas *I should be the one on 1448* and he stopped playing at around level 40 or so. Ive tried clearing my history, deleting the apps and the data, rebooting all devices, nothing works. I have also lost the 50-or-so lives I had saved and some (not al) of my gold bars. So mad! Help!! Is this the games having issues??

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    Sounds like your account progress has merged, it can happen if someone connects to their Facebook in game before closing the game down from the previous users game. Boosters and messages don't sync with progress and gold so the accounts merging wouldn't affect those, uninstalling the game on the other hand would of wiped those completely as they are only locally stored. 

Hey! Would you like to give us your opinion?