Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I was at level 1035 on the app of my phone and when I log in on my fb account,I came back to level 135 on my app, please help
Yes it's the same !
Is the email address you use for facebook the same one you used on King.com?
I was at level 1035 on king.com using my email address, I log in on fb using my new tablet and when I came back using the app on my phone, that were I lost my progression
Hello Doum29,When you were at level 1035 was it on king.com? When you logged into your Facebook account and found yourself at level 135 was that on your phone as well or a different device? Could it be you were using a different email address when you logged in through Facebook? Thank you for your patience, I'll look for your reply here and get back to you when I have that information and a solution. Jilly
Hello Doum29,
When you were at level 1035 was it on king.com? When you logged into your Facebook account and found yourself at level 135 was that on your phone as well or a different device? Could it be you were using a different email address when you logged in through Facebook? Thank you for your patience, I'll look for your reply here and get back to you when I have that information and a solution.
Jilly
New here? Sign in or create an account to join the fun.
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…