Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Due to crashing, I deleted app and was back to Level 1 after making it to Level 1246.

Due to crashing App, I deleted and reinstalled and was back to Level 1 after making it to Level 1246. Using the last backup of my phone, I was able to get back to Level 400. No FB account or Kingdom account at the time. Please help! Lots of $ and time spent to get to 1246.

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Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Welcome! 👋

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Accepted answers

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Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Queja
Llevo muchísimos años jugando,desde casi el principio,y gastado dinero,y le dan más premios,oris,regalos a mi marido que lleva menos en todo,no es justo
Double arrows
Where on my template can I find the double arrows for more respons. Seems like they've gone missing since I've rebooted my play again. Thx.
Levels
I got a new phone and signed in with Facebook. Started me back at level 1. No matter what I tried it wouldn't put me back to my proper level which was near 4000. Then trying to sort it from old phone I have now brought old phone back to level 1. Help please
Compra de produto que nao entrou na plataforma
Fiz duas compras, e nao foi creditado no jogo.
Doubje bombs
Hi, a day ago I lost my double bomb during a continiously winning strike. And it never came back. Won several lanes afterwards, but it doesn't activate again? You know, win four lanes and we're rolling again? Thx.

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…