how to reset to level 1

Nitin_Lohiya

my wife and i used to play candy crush on my mobile..i was on level 253 she was on 1932..

one day it started showing my level as 1932.

i have logged out of fb and tge game app..

even uninstalled both and then reinstalled but all in vain.

thereafter i have crossed 1932 multiple times but whenever i start the game the level goes down to 1932. 

i want to go back either to 253 or reset back to level 1

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny