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Hi KarenG221,
Unfortunately, whenever you uninstall/reinstall the game or clear data, the boosters are gone (since they are locally stored) as well as any lives given. Gold bars will not delete. If this information was from a representative, I'm sure they warned you that boosters will be deleted. If it was from another player, they may not be aware of that. I'm sorry, I know this is not what you wanted to hear.
Best regards,
Jilly