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Lost progress and won't sync with Facebook

Thisgirliknow_
Thisgirliknow_ Posts: 1

Level 1

It's been a couple of weeks that I haven't been able to sync with Facebook. I was still getting the spin bonuses on the phone (iOS) but I got tired of it not connecting and contacted King in app. I did all the auto response suggested. I reinstalled the app. Reinstalled Fb. Checked for iOS update. Now it still won't connect AND I've lost all progress, gold, and bonuses. I've been playing this game for YEARS. I am so very frustrated. 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

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