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Clyde
Clyde Posts: 9

Level 2
in Support

i have been playing Candy crush with no problems for the I will say two weeks. And wham I am hit again! I am on level 693 just won 2 hours free play and Candy Crush crashes AGAIN! Why can't I play it again? I was so happy and now back to this. I also won other prizes I know one was the hammer, the other was the 2 hours and I believe the last was the color bomb. Mark Help me !!!!

i also had 8 gold bars and today when I started to play, I only had one.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Clyde- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem with your game freezing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    Let's add these items to your account again. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!   

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