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All of my progress is lost and I have already tried every suggestion given
Candy_Allison
Posts: 1
Level 1
in Support
I have lost all of my progress and have already tried every suggestion listed on here. I have uninstalled and reinstalled candy crush and Facebook, I have restarted my device and I have turned off the cellular data so it is using the wifi and nothing has worked. I am not sure of the exact level that I was on but it was around 1670. It is also showing that it is synced to Facebook but it is not showing my picture or my friends. I had also just purchased a candy bundle that is also gone.
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Answers
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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